Getting started with digital devices is a guide created by Knowledge Pool to support the digitally excluded people in the Doncaster area to carry out basic tasks on digital devices. We are aware of the effect of social exclusion and the toll this will have on people with little or no digital skills during this lockdown. Hence we created this guide with the support of the Doncaster Community COVID-19 Fighting Back Fund

Learn about the following and any more:

Finding your way around your digital devices

Managing files and folders

Multimedia applications

Online security


google pixel 2.jpg


To get our vulnerable learners online during these challenging times, Knowledge Pool is working in collaboration with BT group and Online network centres Lloyds bank, DevicesDotNow, South Yorkshire Community Foundation (SYCF) to deliver digital devices and internet facility to our learners. To qualify for this support you need to fulfil the eligibility criteria below.

We are also providing digital trainings to get you started or going. Learn about Zoom meetings setting up, hosting and joining. Learn aout online banking, online shopping etc.


Digital devices must be given to 18+ years old with no access to the internet at home (and who cannot afford to buy a device and connectivity) and qualify in one or both of the following:

1 Has received a letter from the NHS asking them to self-isolate for 12 weeks AND/OR 

2 Has a low income and/or Is aged 70 or over and/or Has an underlying health condition or disability and/or Has no social support network either nearby or at a distance.

3. Low income earner


Eligibility Criteria

Digital Capability Project


Please note that we can not guarantee a device to all applicants but we will try our best to give as many as we can.